I've tried everything, but the headphones still can't connect / reconnect, what should I do?

Normally, once the headphones are powered ON and within the recommended range (10 meters / 30 feet, line-of-sight) they should auto-connect within 10s. If this is not the case, please follow the instructions below to factory reset both the headphones, then reconnect and lock the connection.

• Step 1: Factory reset the headphones 
• Step 2: After the reset, they should be in pairing mode. Put them together and wait, they should be connected in a few seconds. Once connected, the LED on the dongle will turn solid blue.

Enjoy the headphones!