Can't Pick up Skype/Zoom Calls with the Headset

When your headset is connected to your mobile device, you will have the capability to answer or decline phone calls using the built-in buttons on the headphones. However, any calls received through video conferencing applications (such as Skype, Zoom, Microsoft Teams, etc.) must be answered manually on both your computer and your mobile device.

This is a common issue encountered with all Bluetooth headphones; however, our engineering team is diligently working to develop a solution that addresses this concern.