The headphones have independent physical Mute switch on the boom mic. When using it, you mute the microphone on the headset itself, not on your VoIP software. As a result, you won’t see yourself as “muted” on Skype, Zoom, Teams, etc., while your microphone is actually muted.
This is a general issue among Bluetooth headsets, our engineers are working hard to find a solution that can work around this issue.
If you still have questions, please feel free to contact us at support@avantree.com.
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